Privacy policy

Last updated: September 11, 2025

Naturgized operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Naturgized is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By using and accessing the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.

Personal Information We Collect

We may collect or process the following categories of personal information:

  • Contact details: Name, billing/shipping address, phone number, and email address.

  • Financial information: Credit/debit card details, payment method, transaction details.

  • Account information: Username, password, preferences, and settings.

  • Transaction information: Items viewed, cart activity, purchases, returns, exchanges, or cancellations.

  • Communications: Any information you share with us when contacting customer support.

  • Device information: Browser, device type, IP address, and unique identifiers.

  • Usage information: How and when you interact with the Services.

Sources of Personal Information

We collect personal information:

  • Directly from you (account creation, purchases, communications).

  • Automatically when you use our Services (cookies, device data).

  • From service providers (payment processors, logistics partners).

  • From third parties and marketing partners.

How We Use Your Information

We use your personal information to:

  • Provide, process, and improve our Services, including payments, shipping, returns, and customer experience.

  • Send marketing and promotional communications (where permitted).

  • Authenticate accounts, prevent fraud, and ensure secure transactions.

  • Provide customer support and respond to your inquiries.

  • Comply with legal obligations and regulatory requests.

How We Share Your Information

We may disclose personal information to:

  • Shopify and service providers (IT, analytics, customer support, payment, shipping).

  • Marketing partners for advertising and promotions.

  • Affiliates or business partners within our corporate group.

  • Legal or regulatory authorities where required by law.

  • Business transfers such as mergers or acquisitions.

Shopify Relationship

Naturgized is hosted on Shopify. Information you submit is shared with Shopify and may be processed internationally. Shopify may also process your data for analytics, advertising, and operational purposes. To learn more, see the Shopify Consumer Privacy Policy

Third-Party Websites

Our Services may contain links to third-party websites. We are not responsible for the privacy or security of these websites. Please review their policies when visiting.

Children’s Data

Naturgized does not knowingly collect personal information from children under the age of majority in your jurisdiction. If you believe a child has shared personal data with us, please contact us for removal.

Security & Retention

We use appropriate safeguards to protect your personal information, but no method of transmission is 100% secure.
We retain data as long as necessary to provide Services, comply with law, or resolve disputes.

Your Rights

Depending on your location, you may have the right to:

  • Access/know what data we hold about you.

  • Request correction or deletion of your data.

  • Request a copy/transfer of your data.

  • Manage or opt-out of marketing communications.

To exercise these rights, contact us at product@naturgized.in. We may need to verify your identity before processing requests.

Complaints

If you have concerns about our handling of your data, please contact us first. You may also have the right to raise complaints with your local data protection authority.

International Data Transfers

Your personal information may be transferred, stored, and processed outside your country. If transferred from the EEA/UK, we rely on lawful transfer mechanisms such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted here with an updated “Last updated” date.

Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

Naturgized
📧 product@naturgized.in
📍 Holambi Kalan, Villa, Delhi, DL, 110082, IN